Seminole Hard Rock Digital Privacy Policy: Your privacy Rights Social Casino
Seminole Hard Rock Digital LLC, a Delaware limited liability company, its service providers, and its affiliates (collectively referred to in this Policy as “HRD”, “we”, “us”, “our” and other similar pronouns) know that your privacy is important to you. This Privacy Policy (“Policy”) explains the types of information we collect through Hard Rock or affiliated company branded free-to-play game, any related websites and social media platforms (each, a “Site”), as well as the Hard Rock or affiliated company branded free-to-play mobile applications (each, an “App”), referred to collectively in this Policy as the “Service(s)”).
Our Services aren’t directed at people under 18 years old. If you believe we have any personal information of a person under 18 years old let us know by using the details in the Contact Us section below.
The Personal Information We Collect
“Personal Information” is any information that can be used to identify you as an individual. We collect Personal Information in different ways including:
You providing it to us (“User-Provided Information”)
Your use of our Services (“Service Use Information”)
From publicly available sources such as the internet and social media platforms.
We need some of your Personal Information to make our Services work, and we need some to comply with laws and regulations. You’re not legally required to provide all information described in this policy, but if you choose not to provide it we may not be able to provide you with some or all of our Services. Examples of information that affects our ability to provide Services are payment card information and geographic location.
User-Provided Information includes:
Biographical information (e.g. your name, age, date of birth, gender, demographics)
Contact information (e.g. email, telephone numbers, postal address)
Financial information (e.g. payment information)
Account Information (e.g. activity, communications through our system, transaction history)
Personal Interests (e.g. hobbies, browsing history, favorite games)
Device Information (e.g. geographical location)
We also collect information we need to meet our legal and regulatory requirements.
Service Use Information includes:
Connection Information (e.g. IP address, your domain name, your internet provider, referral link)
Device Information (e.g. Device ID, telephone number, browser, operating system, system settings, mobile network, mobile apps installed or running on the device, the geographic location of your device, Personal Information associated with files on the device)
Interaction Information (e.g. content you use and how long you use it, ads you see and which you click on, downloads, search terms you use on our Services or any referral website, the website you go to after you leave our Services)
One of the reasons we process Service Use Information is to measure how engaging our Services are, to show you things we think will interest you, and also to protect you by detecting and preventing fraud. We mainly collect this information in two ways:
Cookies are small files stored on your device when you use our Services. These files help us to recognize you as the same person or device that used our Services in the past so that we can identify you and link your Personal Information together correctly. One of the great things about Cookies is that we can use them to make your experience better, for example by remembering your preferences and username so you can log in easily and stay logged in as you use different Services.
You can set your browser to notify you when our Services place a cookie, so you can decide if you want to accept it or not. If you choose not to accept cookies it can prevent parts, or all, of our Services from working.
Web beacons (also known as pixel tags, clear gifs and single-pixel gifs) are tiny images on our Services and in our emails to help us understand if our products, services, offers, and content are interesting and effective. Web beacons are used for a lot of things, for example:
Telling us if you’ve visited our site or opened an email we sent to you
Telling us how many people have visited our website, or looked at particular content
Letting us know of some technical problems with our Services that might be affecting your enjoyment
Service Use Information helps us to understand how our Services are used, how well they are performing, and how we can improve them. Analytics is very complicated and we use other companies to help us with it, one of the companies we use is Google Analytics. Our use of Google Analytics meets all legal requirements including asking for your explicit consent when needed.
Our Services don’t recognize Do-Not-Track requests from web browsers and we don’t ask our third parties to do so.
One of the ways we communicate to you is with social media and some of those sites are run by other companies like Facebook, Instagram, Twitter, TikTok and Snapchat. We are not responsible for how those companies process your personal information, they have their own privacy policies and we encourage you to read them.
Some of our Services allow you to share Personal Information with us that you’ve already given to a third-party social media site. For example, you can use your Facebook or Google account to create an account and log-in
to some of our Services. We also have a feature where you can share and/or publicly post content from our Services to third-party social media sites.
We encourage you to read the third-party’s privacy policy before using these features.
In some locations we have a way for you to recommend us to your friends. If you use these tools we’ll ask you for some contact information of the other person, for example their name and email address, and we’ll manage that information as we describe in this Policy.
How We Use Your Personal Information
We use the Personal Information we collect from and about you for the purposes below. We may also process your Personal Information for other reasons, but if that happens, we’ll inform you and ask for any required consent.
If you choose not to provide your Personal Information to us it may mean that we are unable to provide you with our products and services.
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For some processing we match Personal Information collected from different places and different times. The information we match includes User Provided Information, Service Use Information, and information from other sources (e.g. data aggregators, sales lead generators, social media, and publicly available information). Where appropriate we use non-personally identifiable information like statistics to ensure we don’t process your Personal Information when we don’t need to.
Who We Share Your Personal Information With
We share your Personal Information with others for a range of reasons. Some of the sharing you’ll expect, like sharing content you post in public areas of our Services with other users, but we wanted to let you know about other types of organisations we share your personal information with:
our corporate parents, and within the Hard Rock group
service providers
credit reference agencies
identity verification agencies
payment management or debt collection companies
affiliates and partners
marketing and market access partners
co-sponsor(s) of events or sweepstakes
governmental agencies, regulatory authority, and licensing bodies
law enforcement agencies
fraud prevention agencies
sports governing bodies
organizations that introduce you to us
Third parties involved in a business transfer, change, or dissolution
third parties you permit us to share your data with
We also share non-personally identifiable Service Use Information (e.g. statistics or summaries) in a form that does not include your name or contact information.
Third Party Ad Servers and Networks
We use third party companies to serve ads when you visit our Services. These companies use cookies, web beacons, and other tracking technologies to show you relevant ads. For information about third party advertisers and how to stop them using your information visit Aboutads.info at www.aboutads.info/choices/ or Your Online Choices at www.youronlinechoices.eu.
The rights you have over your personal information can depend on where you are. We’ve provided some details below, for more information or to use any of your rights please reach out to us using the details in the Contact Us section.
You have the following rights under the California Consumer Privacy Act (CCPA). For more information on your CCPA rights visit hardrocksportsbook.com/az/ccpa-notice
Know the categories of Personal Information collected, disclosed or sold
Access to your Personal Data that we hold or process
Erasure, or deletion, of your Personal Information
You can also opt-out of us sharing your information with third parties for their direct marketing purposes (California’s “Shine the Light” law). To find out more about how to opt-out see the “Keeping You Up To Date” section.
You have the right to be informed about information sharing with third parties who engage in direct marketing activities, and to opt-out of that sharing. To find out more about how to opt-out see the “Keeping You Up To Date” section in this Policy.
Withdraw your consent
Lodge a complaint with any relevant Data Protection Authority
Confirm whether or not we are processing your Personal Information
Access to your Personal Data that we hold or process
Correction of any inaccurate or out of date Personal Data
Erasure, or deletion, of your Personal Information
Restrict our processing of your Personal Data in certain circumstances
Portability of your Personal Data, including providing it to a third party
Object to any processing we carry out in our legitimate interests
Challenge any significant decision made entirely by automated processing
We do not make any legal, or similarly significant, decisions about you with entirely automated decision making.
Confirm if we are processing your Personal Information
Access to your Personal Data that we hold or process
Anonymize, block, or delete unnecessary, excessive, or unlawfully processed information
Portability of your Personal Data, including providing it to a third party
Delete personal data previously processed based on your consent
Be informed about any personal data sharing
Be informed about the possibility to refuse consent and any consequences of that
Withdraw consent
When you download our app or use any of our Services we believe you’ve shown a real interest in our products. Thank you. We don’t want you to miss out on any other products, promotions, and services we think you’d enjoy, so we’ll send you information about them too.
If you’d rather not receive this information it’s as easy as changing your account preferences, or contacting us using the details in the Contact Us section. You can also opt-out of future promotional emails by clicking the opt-out link in an email you’ve received. It may take us a few days to fully opt you out, and while we do that you might still receive some messages.
If you’d like us to stop sharing your personal information with third parties for their advertising and other purposes just let us know through the details in the Contact Us section below. To opt-out with third parties who already have your information please contact them directly.
If choose not to receive marketing we will still contact you with information about your account, balance, etc.
HRD, our partners, and our affiliates all take reasonable physical, technical and process steps to protect your personal information. However, we can never promise that your personal information will be absolutely safe.
If we need to let you know about a security incident we normally use email so we can let you know quickly. If you’d prefer us to use the U.S. Postal Service rather than an email just let us know using the details in the Contact Us section below. You can also ask us to send you a free copy of any email alert we’ve sent to you.
How Long We Keep Your Personal Information
We keep your personal information for as long as it takes to achieve the purposes explained in this policy and to follow laws and regulations like accounting, insurance, and regulatory reporting. How long we keep any piece of information is different because of the different laws and processing purposes. For more information reach out to us using the details in the Contact Us section below.
Our Services contain links, banners, widgets or advertisements that lead to other websites that we do not own or control. We're not responsible for these other Web sites, each of them will have their own privacy policy and we encourage you to read them. HRD are not responsible for how these other companies process your Personal Information.
International Privacy Practices
When you use our Services you’re connected to a system in the US and all processing is taking place in the US. This is the only way to use our Services, if you don’t want your personal information to be processed in the US do not use our Services.
We believe our Services protect your personal information to the level your country needs, and we do this by:
Using Standard Contractual Clauses (SCCs) or International Data Transfer Agreements (IDTAs) which are approved by your Data Protection regulator
For the EU these are available on the European Commission’s website: https://ec.europa.eu
The UK IDTA is available on the Information Commissioner’s website: https://ico.org.uk
Processing no more information than we need, and for no longer than we need to
Doing regular risk assessments, and
Adding any extra protection we think we need because of those assessments
Some country regulators are concerned that in the US our law enforcement can access your personal data in a way that reduces your protection and data rights. To make sure we are protecting your information we did a detailed risk assessment for that. We found no reason to believe US law enforcement has ever used these powers in our entire industry, and we have no reason to believe they will do so in future.
Changes to this Privacy Policy
This privacy policy will change from time to time. If the change is important we’ll actively inform you of the changes and ask for your consent where we need it. If the change isn’t significant then we’ll let you know by posting the changed Policy on this page with a new “Effective Date”. Please check back often to ensure you have the most recent information.
If you have any questions or comments regarding our privacy practices, you can reach us using the details below:
Phone: 877-FLOWPLAY (toll free) or 206-903-0457 Website: hardrockworldtour.com
Postal Address: 1008 Western Avenue, Suite 300, Seattle, WA 98104
Effective Date: February, 22, 2022